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120 articles in this collection
Written by Scarlett Staton and April Russel
Placing Your Bid

What does “Internet bidding suspended” indicate?

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Written by Scarlett Staton
Updated over a week ago

I was outbid! Why didn’t I get any notification?

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Written by Scarlett Staton
Updated over a week ago

Does my bid also include applicable fees?

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Written by Scarlett Staton
Updated over a week ago

How much time do I have left for pre-bidding?

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Written by Scarlett Staton
Updated over a week ago

I think I won the auction, but how do I find out for sure if I am the winner?

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Written by Scarlett Staton
Updated over a week ago

Can I bid on more than one vehicle at a time?

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Written by Scarlett Staton
Updated yesterday

I have the highest pre-bid, so why didn’t I win the auction?

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Written by Scarlett Staton
Updated over a week ago

What is “I Buy Fast”?

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Written by Scarlett Staton
Updated over a week ago

I want to withdraw my bid. How do I do that?

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Written by Scarlett Staton
Updated over a week ago

The auction window says “Award Pending.” What does that mean?

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Written by Scarlett Staton
Updated over a week ago

Can I purchase a vehicle before the auction starts?

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Written by Scarlett Staton
Updated over a week ago

I just won a vehicle auction, so why isn’t it in my account?

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Written by Scarlett Staton
Updated over a week ago

Can I change my bid?

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Written by Scarlett Staton
Updated over a week ago

If I win a vehicle on a pre-bid and the bidding stopped before my maximum bid, do I always have to pay the maximum bid amount?

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Written by Scarlett Staton
Updated over a week ago

What is live bidding? How does it work?

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Written by Scarlett Staton
Updated over a week ago

What’s a pre-bid?

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Written by Scarlett Staton
Updated over a week ago
Vehicle Information

What does “future sale” or “wait certificate” mean?

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Written by Scarlett Staton
Updated over a week ago

When loose parts are part of a vehicle’s photo listing, are those loose parts included in the auction?

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Written by Scarlett Staton
Updated over a week ago

How do I know if a vehicle will start?

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Written by Scarlett Staton
Updated over a week ago

How do I find more information on a vehicle beyond its listing?

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Written by Scarlett Staton
Updated over a week ago

Under Odometer Readings, what does “Not Actual” mean?

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Written by Scarlett Staton
Updated over a week ago

Does SCA only sell salvage titled vehicle?

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Written by Scarlett Staton
Updated over a week ago

During what time can I visit a location for inspection?

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Written by Scarlett Staton
Updated over a week ago

What do the designations “Engine Start” and “Runs and Drives” mean?

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Written by Scarlett Staton
Updated over a week ago

What do I need in order to inspect a vehicle?

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Written by Scarlett Staton
Updated over a week ago

The vehicle I won was delivered with damage not shown in pictures on the vehicle's description page. Why?

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Written by Scarlett Staton
Updated over a week ago

Are keys included with the vehicle?

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Written by Scarlett Staton
Updated over a week ago

What is NMVTIS? Why is it part of the auction process?

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Written by Scarlett Staton
Updated over a week ago

Can someone other than me inspect a vehicle?

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Written by Scarlett Staton
Updated over a week ago

Will I be able to inspect a vehicle before I bid on it?

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Written by Scarlett Staton
Updated over a week ago

Can SCA give me an estimate on a vehicle’s repair costs?

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Written by Scarlett Staton
Updated over a week ago

Can I get a full report on the extent of a vehicle’s damage?

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Written by Scarlett Staton
Updated over a week ago

Can I still buy or bid on a vehicle if it marked “Dealer Only”?

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Written by Scarlett Staton
Updated over a week ago
Vehicle Shipping

How can I check the vehicle pick up and shipping status?

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Written by Scarlett Staton
Updated over a week ago

What happens if a vehicle is damaged during transit?

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Written by Scarlett Staton
Updated over a week ago

Can SCA ship an inoperable vehicle?

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Written by Scarlett Staton
Updated over a week ago

Are the vehicles insured during transportation and shipping?

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Written by Scarlett Staton
Updated over a week ago

Which U.S. ports do you ship from?

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Written by Scarlett Staton
Updated over a week ago

Where can I find additional information on vehicle transportation?

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Written by Scarlett Staton
Updated over a week ago

Can you deliver straight to my body shop?

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Written by Scarlett Staton
Updated over a week ago

Can you ship with ROROs? (Roll-On-Roll-Off)

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Written by Scarlett Staton
Updated over a week ago

How many vehicles fit in one shipping container?

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Written by Scarlett Staton
Updated over a week ago

Do you deliver to residences?

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Written by Scarlett Staton
Updated over a week ago

How long will it take SCA to deliver locally (within the U.S.)? What’s the average ETA on international shipping?

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Written by Scarlett Staton
Updated over a week ago

How do I track my shipment?

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Written by Scarlett Staton
Updated over a week ago

I want to add shipping to my order. How do I do that?

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Written by Scarlett Staton
Updated over a week ago

How soon should I expect SCA to pick up my vehicle?

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Written by Scarlett Staton
Updated over a week ago

Can someone other than myself accept the delivery of a vehicle?

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Written by Scarlett Staton
Updated over a week ago

Can I pay for shipping with a debit or credit card?

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Written by Scarlett Staton
Updated over a week ago

Are there any hidden fees or charges when I request a quote?

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Written by Scarlett Staton
Updated over a week ago

Is shipping included in the final price? Who is responsible for arranging transportation?

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Written by Scarlett Staton
Updated over a week ago

After winning an auction, how many days do I have to claim my vehicle?

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Written by Scarlett Staton
Updated over a week ago

Can I pick up the vehicle myself?

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Written by Scarlett Staton
Updated over a week ago

What do I need in order to pick up the vehicle after purchase?

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Written by Scarlett Staton
Updated over a week ago