How to bid live?

How to pre-bid?

How to buy "Buy It Now" vehicles?

How to pay for a vehicle?

How much is the security deposit?

How long does it take to receive a security deposit refund?

How will the refund be issued to me?

How do I request a security deposit refund?

Is the security deposit refundable?

How to register?

How to pick a membership type?

How to increase Buying Power?

How to upload ID?

How to complete personal information?

What are your hours of operation?

Membership Fees

IAA Auction Standard Vehicle Buyer Fees

IAA Auction Heavy Vehicle Buyer Fees

IAA Auction Rec Rides Buyer Fees

Sales Tax

"How to Buy" Guide

How to use the car finder?

How to save a search?

How to add vehicles to watchlist?

How to preview a vehicle?

How to get vehicle history report?

Are there any fees on top of the "Buy It Now" price?

What is "Buy It Now"?

What is live bidding, and how does it work?

Can I purchase a vehicle without bidding?

What is preliminary bidding?

Do you offer shipping?

Is shipping included in the final price?

How soon do I have to pick up my vehicle?

Can I pick up the vehicle myself?

Can I pay for shipping with a credit or debit card?

Is SCA open to the public or do I need a dealer’s license to join?

Which membership should I choose – Basic, Premier, or Expert?

How soon after registration can I start bidding?

How long are the memberships good for?

Do memberships renew automatically?

Can I visit the auction yard to preview a vehicle before buying?

What are different odometer readings, and what do they mean?

What does "Future Sale" mean?

Can I preview cars before buying?

How can I get more information on a vehicle?

Shipping

Can you mail the title to a different address than listed on my SCA account?

Can the ownership documents be reassigned to my company name?

What's an E-Sign?

When will I receive the vehicle title?

Why did I receive a title from a different state than what was listed in the vehicle's listing?

What fees apply to the winning bid or "Buy It Now" price?

Can I pay for a vehicle in person at your office?

I won a vehicle. When is the payment due?

What happens if I pay late for a won vehicle?

What happens if I don’t pay for a won vehicle?